Frequently Asked Questions

Everything you need to know about shopping with Lip Service.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like intimate apparel and earrings are final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.

How can I track my package?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.